NPS surveys

NPS survey software for fast customer feedback.

Create a one-question NPS survey, add one optional follow-up prompt, and send it at the customer moment that matters.

Create a survey Read the API trigger guide
Survey.is NPS dashboard preview

Best Fit

Use this workflow when the feedback moment is clear and the survey can stay short. The goal is a useful answer, not a long research project.

Post-purchase feedback Support follow-up Trial and onboarding checkpoints

Starter Question Set

Start with a compact question set, then adjust the wording to match the audience and channel.

  1. How likely are you to recommend us?
  2. What is the main reason for your score?

Useful Survey.is Features

0-10 rating questions
Email invitations and reminders
CSV export and PDF reports on eligible plans
API-triggered invitations for lifecycle events

Next Step

Create the survey when you know the audience and delivery channel. If you want the walkthrough first, open the related guide.

Create a survey Start with a blank survey or saved template in Survey.is. Read the API trigger guide Follow the closest implementation guide for this workflow.

Related Use Cases

QR Code Feedback Survey Turn a short survey into a scannable QR code, display sign, or product insert so customers can answer while the experience is fresh. Website Feedback Survey Embed a small feedback button on key pages and collect responses in a focused popup survey. Team Health Survey Collect a small set of team health ratings, group the results, and use the dashboard to guide a practical conversation.